• Real time and multi user.  This means, for example, that any number of users can access the same course information, and if two users attempted to book the last remaining place on an event BAPS would inform the slowest user that the place has just been filled.

• On-screen course place availability enquiry.  A user can 'filter' those events that he/she wishes to view depending on course subject, start date, training location, event type or just those events that have free space remaining

• More than one training centre and/or venue can be administered from one system

• A booking can be provisional (awaited confirmation), firm, cancelled or waitlisted

• Multiple bookings from the same customer can be made quickly

• Automatic production of booking forms, confirmations, joining instructions, invoices and follow-up letters.  Letters are produced by interfacing with a standard word processor.  All letter formats are therefore under user control, this means that changes to letter styles and contents does not need a programming amendment

• Each booking can have a booking address, invoice address and a third address for unusual circumstances such as a delegate that would like his joining instruction to be sent to his home address.  In any case documentation can be directed to the delegate, contact (booker), invoice addressee or a nominator

• Bookings can be recalled by course, company, contact, delegate name or booking number

• Automatic calculation of course fees, cancellation charges, transfer charges and discounts based on user defined terms and conditions

• Charges can be manipulated on a booking including adding, amending or deleting.

• Free format notes against a booking, 'Vegetarian', for example

• Full audit of who booked, confirmed, cancelled and transferred a booking.  All date and time 'stamped'

• Pre-payment schemes such as training vouchers can be purchased.  BAPS will then maintain an on-going balance for a customer, and give an analysis of how vouchers/credit were used.

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