Based in Southampton on the south coast of England Fulcrum Software is dedicated to developing and supporting a specialised software package called BAPS.

BAPS

From very small beginnings BAPS (Booking, Administration, Prospecting system) has developed into a market leading product, currently used by major professional training companies all over the world.

BAPS Key Features

Courses and Events : Complete control of your course catalogue and events. Use the scheduling tools to quickly build and manage your complete training calendar.

Delegate booking : A cradle to grave booking process, from the initial sales enquiry right through to attendance recording and course feedback.

Customer Relationship Management : A comprehensive record of all your Customers and contacts. Allow your sales team to maximize sales using opportunities, tasks and sales pipeline to manage the sales cycle every step of the way. Interface BAPS with your e-marketing tools to create potential sales streams or use the in-built tools to create your own marketing campaign.

Resource Management : Effectively deploy your Trainers, Rooms and Equipment. BAPS has automatic clash detection to prevent double booking, capacity checking and skills lists.

Sales Invoicing and Accounting : Produce invoices and credit notes, record payments and use the built in interfaces to link BAPS to your accounting systems.

Profitability and Costing analysis : Keep records of costs and use the standard reports and extracts or on screen profit analysis to measure your sucess.

Document Management : Automatically send emails or print documents to your delegates, customers and contacts.

Stock Control : Record the levels of courseware and products you have in your warehouse and manage the distribution to your training centres.

Security and User control : Each BAPS user has a log in with an encrypted password. BAPS can enforce different levels of password complexity and password expiry settings.

Accommodation Management : Provide your delegates with overnight accommodation from a hotel room to on-site dormitories.

Catering : If you provide your delegates with meals BAPS can record special dietary requirements and provide catering staff with meal numbers and dietary information.

Web Interface : Allow bookings to go directly into the BAPS database through your web site. There are a number of Web booking and portal options to suit your business.